Industry Hills Golf Club at Pacific Palms Resort - Eisenhower Course

WARNING DO NOT BOOK AS A SINGLE, you will be forced to ride with someone you don't even know.
I've played here many times and never had this problem but on 11/27/2023 I booked a single and showed up to the course and staff was very rude and adamant that if you book a single you must share a cart with a total stranger and this has never been the case as I've played hear 50-60 times in the last few years but on this day this was the case. The three other players I was paired with spoke no English and all smoked, so if you see an opening for a single DO NOT BOOK or be prepared to share a cart with someone who can absolutely throw off your day because THATS THE RULES.
What angered me even more was that the staff just kept repeating “hey that's golf”, no it's not. This is the only golf course I have ever been treated this way at. Sad because I live down the street and loved to play here, even would come for twighlight quite often. I will not be back after this. On top of that I left after the first nine cus pace of play was so darn slow, tee off was 12:20 after the first nine holes it was 3:15, absolutely insane. Go somewhere this place has gone down the drain.

Loved this golf course up until this moment. Staff was rude and disrespectful. I booked a single which normally you can’t do unless a threesome is booked and there is an open spot. So I went to the course and usually I get my own golf cart aside from the other players but on this day I was told I would not be allowed to ride single I had to ride with strangers I don’t know. If this were the rule then why have I played here so many times as a single and not had to ride with strangers every time. They charged me $30 dollars extra to ride alone, I would have ridden with the other people no problem except they spoke no English and smoked cigarettes. I live right around the corner and will not be coming back here, there are plenty of better courses around. Also pace of play is terrible 5-6 hour round good luck.

This management is very rude and no golfer ethics in greeting the golfer but policy for money making. No spectators rule is not family friendly at all. I had 4 players and two fathers. I was very distracted but appreciated the father and son game relationship.I bought a high school player with her spectator but no allowance. I got very special favor having her teacher and I paid full payment for her spectator. I still feel I owe some favor to them even if I paid a full green fee. Lol. Very disgusting same being here. No more game play here in my life and no referral. Deal is done.

I experienced many times here having more than 4 players with several spectators. Today, I destroyed the gold ethics we value on generosity, hospitality and respect. This management is a lack of full mind of golf hospitality. Very shameful so I could not help writing this review with own valuable time. No referral and no playing any game here anymore. This is disgusting because they don't value the Youth players but money.

Too many beginners who slow up the game on course. Cart path is badly beaten up. Looks like they are not spending any money to maintain the course. It has become one of the most overpriced for the actual course. Layout has been good for long time but sadly they let this place go. Looks so shabby compared to five years ago.. lot of players have said this course has gone to the dogs. Even the pro shop employees look miserable. Has a sad feel to it. Coyote Hills and Eagle Glen are so much better. This place should take notes of better customer service at competing courses. Lot of kids on course who need lot more practice before going on course. They allow anyone on this course to make badly needed money.

Old white guys in pro shop are really bad. They look lost. Course needs better management and maintenance. Amateur central.

This place has really gone downhill in the past year. Slow pace. Staff is bad.

The coarse itself was wonderful… Be cautious about playing after 12:30. Seems like plenty of time however too many slow players caused us to only finish 13 holes. No marshaling monitoring pace of play so you have people taking 5 practice swings, hitting it out of bounds, taking another 5 practice swing, hitting it out of bounds again, spending several minutes looking for their ball etc. I am sure you get the gist…

Every group around was seen looking for their ball on the first cut next to a fairway.
The grass was super long making a frustrating day with no reward on good shots around the fringe or next to fairways.